Niki

Niki is our Head Receptionist. She comes with a background in customer service, along with 11 years in hospitality. Having worked in Birchington previously she is a friendly and familiar face around the village.

Niki enjoys working with people and believes that friendly communication is key to providing excellent customer service and ensuring patients feel welcome and valued. "It also makes my work so much more enjoyable." She also believes that empathy and compassion are key qualities as a dental receptionist especially as coming to the dentist can be quite stressful for some patients. She gets a lot of satisfaction when patients give positive feedback about their experience at the practice and to know she has made a difference.

In her free time Niki loves to be outside enjoying the sunny weather with her friends and family and also enjoy latin/ballroom dancing when times allows.

Positive: Patient, Caring

Having come to Dr Hussain after a very bad experience elsewhere, I was very nervous at the beginning. I was recommended by a friend, who has been going to him for years, and that was the initial reason for choosing Dr Hussain. Having been there now for just over a year, I would not consider going anywhere else. He is very patient, caring and thorough in even the most complex case. A huge thank you.

Mrs A